OUR STRATEGY FOR SUSTAINABLE PERFORMANCE
Clear geographic focus
on Asia, Africa and
the Middle East
OUR STRATEGY FOR SUSTAINABLE PERFORMANCE
Scale positions in significant local markets
OUR STRATEGY FOR SUSTAINABLE PERFORMANCE
One Bank with two strong businesses actively reinforcing each other
OUR STRATEGY FOR SUSTAINABLE PERFORMANCE
Customer and client relationships, rather than a product driven approach
Our global NPS* is up 10 points from 39 to 49
*Net Promoter Score and NPS are trademarks of Satmetrix Systems Inc., Bain & Company, and Fred Reichheld. Standard Chartered uses Bain methodology recalibrated for financial services to calculate NPS
We have consistently grown the number of leading clients that generate income in excess of $1 million, demonstrating our strong and consistent progress
OUR STRATEGY FOR SUSTAINABLE PERFORMANCE
Distinctive culture
and values
OUR STRATEGY FOR SUSTAINABLE PERFORMANCE
Conservative and disciplined on risk, capital and liquidity
OUR STRATEGY FOR SUSTAINABLE PERFORMANCE
Organic growth the primary driver for our strategy and value creation
We believe that organic growth drives the greatest value creation for our shareholders.
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